Guest Service Agent
Canalta Hotels
Hanna, AB
Full time
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Posted: Feb 3, 2025
Customer-Centric Attitude: Prior experience in customer service is a plus, but your passion for helping others is what matters most. Engaging personality a friendly, upbeat demeanor that can put guests at ease and make their stay unforgettable. Tech-Savvy: Comfort with technology and a desire to learn new programs. Team Player: Ability to work collaboratively and support your teammates. Ability to work flexible hours, including weekends & holidays - a little extra is never a bad thing!
- Next Level Guest Service: Successfully complete an exceptional training program designed for top notch guest service agents
- Be a Brand Ambassador: Represent our values and culture in person, on the telephone and online. Share your passion for Canalta hotels
- Deliver Stellar Service: Provide 7 Star service by anticipating guests' needs and creating unforgettable moments
- Welcome Guests with a Smile: Create a friendly and welcoming environment for all guests, handling check-ins and check-outs with ease
- Be a Problem Solver: Take on challenges and be empowered to resolve guest issues. Turn obstacles into opportunities for unforgettable guest experiences